Winterlicious 2015 – MoRoCo Chocolat

This is my second Winterlicious dinner for 2015. I had invited several of BP’s friends to go for dinner and MoRoCo’s menu appealed to most of us. I’ve been there several times when I used to work on Bay and Bloor, and many times after for afternoon tea or high tea. (Not interchangeable) I’ve always had a pretty good experience… I’ve never found the hostess to be friendly like other places but I just chalked it up to the fact that we’re in Yorkville. (Ok, that’s really unfair to generalize like that but I’m being honest in what I was thinking)

So, before I get onto the food, I want to discuss my unpleasant experience before dinner even started. We were on our way there and I get a phone call from two other friends who were early that MoRoCo did not have reservations under my name. For the record, I called ahead earlier in the week because I was unable to make reservations on their Bookenda app on their website. (As an aside, I’m very disappointed they switched over to Bookenda from OpenTable because I’m a few hundred points from getting a certificate) I had spoken to the hostess that day who said that while they cannot accommodate my 7PM request for a table of 8 people for Friday, February 6, she would be able to accommodate 7:30PM. She confirmed and took down my information but I guess she never wrote it down. Or lost it. I don’t really care because at the end of the day, 8 people didn’t have a table for 7:30PM.

Prior to that unpleasant experience, I had in fact, called in earlier that afternoon to speak to a supervisor about a certain request but was put on hold for 20 minutes. I called in again after I hung up with my friend and asked about our 7:30 reservation. I apologize as I may have taken a tone with the hostess. I knew she had her hands tied in trying to accommodate for my group. However, I felt that the entire time she spoke to me, she wanted to make sure that I knew she wasn’t the one culpable for losing my reservation to the point that she asked the time and date that I had phoned in to place blame on someone else. But, I guess she was just covering her ass. The best she could do was push our reservation time. Eventually, I relented and said we would take a 9PM reservation. We came all the way here for dinner, and everywhere else was booked on a Friday night.

I went in to speak to her that a friend of mine has work after dinner and if there was any way they could pre-order her food in the kitchen. She has given us the paper menu for Winterlicious and said we were free to keep it. Things were looking up.

Upon our return for the 9PM reservation, we had taken the liberty of grabbing the same paper menus that were free for us to keep and read it. The hostess returned and yanked it out of my friend’s hand and said that the menus were already on our table. I think that’s a little confusing because she was telling us to keep it earlier. And from what I could tell, we were her last table before it was time for her to leave so she was free to look cross, and treat us as if we had inconvenienced her evening. We were placed in the back with two tables put together. Two oblong tables that were meant for 2 people… for 8.

That aside, the experience after that was OK. Although the fact that we had to wait and the hostess’ attitude did sour the mood.

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A few of the group had the pumpkin soup. This is the soup that first arrived at the table for my friend with the rush request. Notice that there is no bread when the rest of the pumpkin soups came with rock solid french bread afterwards.

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This is the Tuna Tartare. The bread on the left is the same one missing from the soup above. The tartare was good. It wasn’t the best I’ve had.

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For your main, there were three choices. The Artisan Burger, which everyone loved. The sweet potato fries went really well with the chipotle mayo sauce. It was like having all dressed chips! I personally did not try the burger myself but from what I heard, it was delicious.

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I’ve been to MoRoCo before for the High Tea and the Truffle Macaroni and Cheese was part of it. It was exactly as I remembered. Delicious. BP said you couldn’t taste the cheese but I would have to disagree.

No one ordered the salmon.

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Finally for dessert, I had the Adam & Eve which is an apple galette. This is not a galette. It’s apple pie filling in a tart shell with whipped cream. It was OK.

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This is the one dessert I didn’t try. This is the Funfetti cake which is a red velvet cake with a macaron. They are known for their macarons so you can’t go wrong with that. It was the one with the best reviews among the table.

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Finally, the get cherried away. I didn’t order this as 1) I don’t like cherries 2) I am kinda over cheesecake. But I have to say, it was pretty good. It was rich but not overly rich.

Would I recommend MoRoCo?

Yes, with a caveat.

Either make your reservation online or call and double check. That’s just ridiculous. I still think they are pretty good in terms of afternoon tea/high tea offerings. The servers are troopers while the hostesses (not just the one mentioned above) could use some attitude check.

But their store front alone is worth a visit 🙂 See my other review here.

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MoRoCo Chocolat
Website: MoRoCoChocolat.com
99 Yorkville Avenue, Toronto, Ontario, M5R 3K3
416.961.2202

4 thoughts on “Winterlicious 2015 – MoRoCo Chocolat

  1. Mmmm, that truffle Mac and cheese looks so yummy. I remember it well!

    Too bad the service was not up to par. I totally understand how that can sour the meal.

    Love you!
    Yuks

  2. Honestly I am appalled at the service from the hostess. Not only is that rude but also unprofessional, have you thought about writing an email to anyone about it? It was good to read that the food was great though, imagine if that had been bad too! Also I only had a truffle mac and cheese once, on my Disney cruise and it was like heaven!!! The one you had looks delicious!

  3. Really! I am a regular at MoRoCo Chocolat, and I’ve had nothing but pleasant interactions with the hostess! Perhaps you mis-read the situation, Winterlicious is always a stressful time for the service industry.

  4. Really? More than a paragraph to complain about a hostess? OK.
    I’ve worked in the service industry in multiple roles and no hostess would tell you “to keep their menu”. Secondly why do you think its ok “taking the liberty of grabbing…..menus”? The restaurant is not your home to do as you please, that was rude. There’s a thing called asking, try it next time. It works miracles.
    What you need to understand is that you are dealing with human beings just like you, they are fallible. You may deem your actions appropriate etiquette, however do you know how you are perceived by the hostess, server, or manager? That being said the restaurant should have been more diligent in taking down your reservation and/or updating you. And if she was being rude for no valid reason (which by what you’ve written doesn’t seem to be the case), perhaps you should have spoken to management about it, instead of allowing it dictate the “mood”.

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